Choosing your Bike Shop

 

 

Choosing your bike shop 

Buying a bicycle is a big decision. Whether you want a new machine for cruising, shopping, commuting, racing or touring you want to feel sure you’re getting the right bike at a good price. The secret to doing that is to find a bike shop you can trust.

  

Papanui Cycles have staff who:  

a. Listen to you and don’t talk down to you

b. Give you honest, reliable advice

c. Provide after sales service with a smile

 

What makes a good bike shop? 

Papanui Cycles will make sure you buy the right bike, set it up to fit you, and give you the advice you need to make cycling fun. Plus, be there to help out if you have any problems afterwards. 

 

I want staff that answer all my questions and look happy about it!   

A good bike shop's staff should: 

Ask questions: They need to find out what you're looking for before they can suggest the bike you should consider. 

Speak the same language: If they're talking jargon you can't understand ask them to explain. If they won't, find another bike shop. If you want tech talk, let them know; don't let them talk down to you.

Let you test the bike: At first that's likely to be on a stationary trainer. If you're considering buying the bike you should be able to go for a test ride in the street. 

Adjust the bike to fit you: Changing the height of the seat post or the angle of the handlebars to suit your body can make you feel better and ride faster. 

Substitute components: A good saddle can make the difference between loving your bike and loathing it. Test it first. Longer or shorter handlebar stems can also be fitted, cranks come in different lengths, brake levers come in smaller sizes, and tyres can be slick for road cycling or knobbly for mountain biking.

Provide after-sales service: At Papanui Cycles we believe our 3 FREE safety service s within the first year sets the Industry Standard for service FREE Cycling during this first year.